Terms of Service

Terms of Service

Last Updated: November 5, 2026

Welcome to ExoTuning.

These Terms of Service ("Terms") govern your access to and use of https://www.exotuning.com/ and any purchases made through our website.

The website is operated by Mercury Ecom LLC, doing business as ExoTuning ("ExoTuning," "we," "us," or "our").

By accessing our website or placing an order, you agree to these Terms.

1. Business Information

ExoTuning
Mercury Ecom LLC
1942 Broadway Ste 314C
Boulder, CO 80302
United States

Phone: +1 (323) 538-3730
Email: hajolwhite0@gmail.com

2. Eligibility

By using this website, you represent that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You have the legal authority to enter into a binding agreement.

• The information you provide is accurate and complete.

• You will use our products in compliance with applicable laws and regulations.

3. Products and Descriptions

We offer automotive performance parts, exhaust systems, ECU tuners, and related automotive accessories.

We make reasonable efforts to display accurate product descriptions, specifications, images, and compatibility information.

However:

• Product images may differ slightly from actual products.

• Specifications may change due to manufacturer updates.

• Vehicle compatibility may depend on model year, engine type, trim level, configuration, and existing modifications.

• Customers are responsible for verifying product compatibility before purchasing.

Please contact us if you need assistance confirming fitment.

4. Pricing and Payments

All product prices are displayed in the currency indicated on our website.

Prices, promotions, and availability may change without prior notice.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct pricing errors, cancel orders affected by obvious pricing mistakes, and issue appropriate refunds.

Any applicable taxes and shipping charges will be displayed during checkout where applicable.

5. Order Acceptance

After placing an order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to review, refuse, or cancel an order in cases including:

• Suspected fraudulent activity.

• Incorrect pricing or product information.

• Product availability issues.

• Inaccurate billing or shipping information.

• Legal or regulatory restrictions.

If an order is canceled after payment, we will issue an appropriate refund.

6. Shipping and Delivery

We currently ship orders from warehouses located within the United States.

Shipping availability, estimated delivery times, and applicable charges are displayed during checkout or communicated through our website.

Delivery estimates are not guaranteed unless expressly stated.

If we cannot ship an order within the promised period, we will provide the required delay notice and applicable cancellation and refund options.

For more information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Eligible products may generally be returned within 30 days of delivery if unused, uninstalled, and in their original condition.

Certain products may have additional restrictions disclosed on their product pages.

8. Automotive Product Use and Compliance

Our products are intended for automotive applications.

Customers are responsible for ensuring that any product they purchase, install, or use complies with all applicable federal, state, and local laws.

This includes, where applicable:

• Federal emissions requirements.

• State emissions and inspection requirements.

• Vehicle safety regulations.

• Noise regulations.

• Road-use restrictions.

• Applicable CARB requirements.

Products that affect engine management, exhaust systems, or emissions-related components must only be used in legally permitted applications.

We do not authorize the use of any product to unlawfully disable, bypass, remove, or render inoperative vehicle emissions control systems.

9. Installation and Professional Advice

Automotive performance parts may require specialized tools, knowledge, and installation procedures.

We strongly recommend professional installation by a qualified automotive technician.

Customers are responsible for ensuring that products are installed according to applicable manufacturer instructions and vehicle specifications.

Improper installation, incompatible modifications, or misuse may result in vehicle damage or personal injury.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, product descriptions, and website materials, is owned by or licensed to Mercury Ecom LLC unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.

11. Prohibited Activities

You agree not to:

• Use our website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Submit false or misleading information.

• Interfere with website functionality.

• Use our website to distribute malicious software.

• Violate the intellectual property rights of others.

We reserve the right to restrict access or suspend accounts involved in prohibited activities.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, security, privacy practices, or terms of those third-party services.

Accessing third-party websites is at your own discretion.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability or error-free operation.

Product warranties, if any, are governed by the applicable manufacturer's warranty or separate written warranty documentation.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Mercury Ecom LLC and ExoTuning will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or products.

This limitation does not apply to liability that cannot legally be excluded, including applicable statutory consumer rights.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Mercury Ecom LLC, ExoTuning, and their respective representatives from third-party claims arising from your unlawful use of the website, violation of these Terms, or misuse of products.

16. Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Any dispute will be handled by a court of competent jurisdiction, subject to applicable consumer protection laws and mandatory jurisdictional requirements.

17. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes will become effective when posted on this page.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

18. Contact Information

For questions regarding these Terms:

ExoTuning
Mercury Ecom LLC
1942 Broadway Ste 314C
Boulder, CO 80302
United States

Phone: +1 (323) 538-3730
Email: hajolwhite0@gmail.com